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FAQ

1. How long does shipping take?

Shipping typically takes approximately 7 business days from the date of purchase. Please note that shipping times may vary based on your location and any unforeseen circumstances affecting the carrier's operations.

2. Do you offer international shipping?

Currently, we only offer shipping within the United States. We do not ship internationally at this time.

3. What is your return policy?

We have a 14-day return policy. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Please contact us at abdulrehman.2917922@gmail.com to initiate a return.

4. Can I return personalized or custom items?

Unfortunately, we do not accept returns for personalized or custom items. Please contact us if you have any questions or concerns about your specific item.

5. How long does it take to receive a refund?

Once we have received and inspected your return, we will notify you of the approval status. If approved, refunds are typically processed within 10 business days and will be credited back to your original payment method. Please note that it may take additional time for your bank or credit card company to process the refund.

6. What should I do if I receive a damaged or defective item?

If you receive a damaged or defective item, please contact us immediately so that we can evaluate the issue and make it right. We will provide further instructions on how to proceed.

7. Can I exchange an item?

If you would like to exchange an item, the fastest way is to return the item you have and make a separate purchase for the new item. Please follow our return process as outlined in question 3.

8. How can I track my order?

Once your order has been shipped, you will receive a tracking number via email or SMS (if provided). You can use this tracking number to monitor the progress of your delivery.

9. What if I have more questions?

If you have any additional questions or need further assistance, please don't hesitate to reach out to our customer support team at abdulrehman.2917922@gmail.com. We are here to help!

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